Developed by DSTA, the GeBIZ Management Console aims to deliver business information analytics (BIA) capabilities in the procurement domain to the WOG. This will assist public agencies in monitoring their procurement activities and analysing their spending patterns. Prior to the implementation of these BIA capabilities, public agencies had to send Service Requests to the IT technical team to extract their required data and perform manual analysis, which was a process that required much time and effort.

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DSTA supported the Ministry of Finance to manage GeBIZ requirements at the WOG level. One of the key challenges was in harmonising the enterprise level requirements as each agency had its unique analytical needs and different priority of requirements. Instead of gathering all requirements at the WOG level, the DSTA team leveraged a pilot group of agencies to establish a set of baseline requirements first. An iterative approach was taken to deliver reports and dashboards to users WOG wide. As the users access and use the reports, they could then better articulate their requirements more clearly. Based on user feedback, the team then made improvements to the reports and dashboards progressively. To cater for unique analytical needs, the team also implemented self-help ad hoc reporting capabilities for agencies to create their own customised reports.

After the BIA capabilities were launched, the team implemented an innovative online portal to gather ideas, requirements and issues encountered from WOG users. Through this portal, users could view all the ideas and issues, and vote for the areas that are relevant to their work and those that they can identify with. This has resulted in the cross-pollination of ideas, triggering new ideas that may benefit the procurement community as a whole.

While public agencies used to analyse their procurement data in different ways, the launch of enterprise BIA capabilities has helped to standardise the method of analysis across the WOG, enabled the benchmarking and spend analysis across agencies, and allowed the sharing of procurement information and ideas among the different agencies.


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